Terms & Conditions

Welcome to Tinopia! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully.

General :

Tinopia reserves the right to modify these terms at any time without prior notice. Your continued use of the website constitutes acceptance of any changes.

Product Information :

We strive to provide accurate descriptions and images of our products. However, slight variations may occur

Order Acceptance :

We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or issues identified by our fraud prevention department.

Payment :

All prices are listed in Pakistani Rupees (PKR). Payment must be received in full before your order is processed and shipped.

Shipping :

Orders are typically processed within 2-3 business days. Delivery times may vary based on location and shipping method chosen at checkout.

Limitation of Liability :

Tinopia is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Governing Law :

These terms and conditions are governed by the laws of Pakistan. Any disputes will be resolved in the courts of Lahore.

Refund Policy :

Orders are not refundable except in cases where the order is damaged. Refunds will be considered only if the damage is reported within 3 days of receiving the order. Please contact our customer service team with your order details and proof of damage to initiate the process.

Exchange Policy :

Exchanges are only available for faulty orders in size or design, reported within 3 days of receiving the order. To process an exchange, please provide pictures of the faulty item along with your order details.

Return Policy :

Returns are only accepted for faulty items, reported within 3 days of receiving the order. To initiate the return process, please report the issue and provide pictures and proof of the fault. Items must be returned in their original condition to be eligible for a refund or exchange.

Contact Us :

For any inquiries or assistance, please contact our customer support team at

• Support@tinopia.com
• 03198424168
• 1 KHAYBAN E JINNAH ROAD TAKHLEEQ BUSINESS INCUBATOR OPPOSITE SHAUKAT JOHAR TOWN LAHORE